Charlottenstrasse 57 Quartier 205 Am Gendarmenmarkt
Otito
250 m
Leipziger Str. 30 Corner Friedrichstrasse
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
great location
friendly staff
limited dining options
better training for check-in staff
8.0/10
Great
Rooms
8.1
Location
9.4
Service
8.6
Dining
6.4
Guest reviews
8.0/10
based on 8 reviews
4.5/5
based on 1208 reviews
9.1
9.1/10 based on 1943 reviews
#22 of 637 hotels in Berlin based on Tripadvisor
Simon
United Kingdom,
March
2024
7.8/10
I stayed in a nice 68m2 suite with a toddler, located 100m from a U-Bahn for easy city exploration. The room was incredibly warm, and I couldn't get the air conditioning to work.
Rooms
7.0
The room was warm, and the air conditioning didn't function despite my best efforts.
Service
9.0
The staff helped me make several changes to my bookings to accommodate all our guests, even with our early arrival from the US. They were exceptional in their attentiveness, friendliness, and helpfulness, with excellent pre-visit communication.
Location
8.0
The hotel is conveniently situated in the center of Berlin, just minutes away from U-Bahn lines, making it easy to explore the city. The welcome person at the front desk was amazing.
Dining
8.0
The dining experience was lovely, with beautifully presented continental breakfast options. There were also delicious Jimmy Dean breakfast sandwiches available for takeaway.
Facilities
7.0
The hotel's layout wasn't the best, but the rooftop dining room was beautiful. Dry cleaning, laundry, and shuttle services were available for an additional cost.
Arthur
United Kingdom,
March
2024
8.8/10
The hotel is wonderfully situated between two subway lines and within walking distance of major tourist attractions and restaurants. The rooms are meticulously clean and quiet, emanating a fresh ambiance, with a modern kitchen and a delightful breakfast area. The service is top-notch, with an extremely friendly and accommodating staff. Overall, a fantastic location with exceptional cleanliness and service.
Rooms
9.0
The rooms were clean, quiet, and exuded a fresh scent. The well-equipped kitchen and charming breakfast area were definitely highlights.
Service
9.0
The service was amazing, with a very friendly and helpful staff who made our stay truly enjoyable.
Location
10.0
Situated between two convenient subway lines and within walking distance of major attractions, the location is fantastic.
Dining
7.0
Facilities
9.0
The facilities were well-maintained and offered services like dry cleaning, laundry, and airport shuttle, making the stay convenient and comfortable.
F.
United States,
February
2024
8.0/10
This hotel is a gem in the heart of Berlin, with spacious apartment-like rooms ideally located near many famous attractions. The service is top-notch, keeping everything immaculate, though there were some minor inefficiencies. The central location is perfect for both work and leisure travelers, making it easy to get around by foot or public transport. The dining options didn't quite hit the mark for value, but the overall experience is memorable.
Rooms
9.0
The rooms felt more like apartments, incredibly spacious with all the necessary amenities for a comfortable stay.
Service
8.0
The service was excellent overall, with a few minor hiccups that affected efficiency.
Location
10.0
The central location was ideal, within walking distance of major opera houses and perfectly situated for exploring the city by public transport.
Dining
6.0
The dining experience was a mixed bag, with room for improvement in terms of value and quality, especially considering other better options nearby.
Facilities
7.0
The facilities met expectations but didn't stand out as exceptional.
Ben
United Kingdom,
February
2024
8.6/10
I stayed at this hotel and had a wonderful experience. The rooms were spacious, comfortable, and very clean, equipped with handy kitchen facilities and a balcony, perfect for the hot August weather in Berlin. The service was top-notch, with the staff being super friendly and helpful. The location couldn't have been better, right in the city center with easy access to all tourist attractions. The dining options were fine but could use a bit more variety. Overall, it was great value for the money.
Rooms
9.0
The rooms were spacious, well-designed, comfortable, and air-conditioned, ideal for the warm weather in Berlin.
Service
9.0
The staff were the best part of my stay - very friendly and helpful.
Location
10.0
The location was excellent, right in the heart of the city making everything easily accessible.
Dining
7.0
The dining experience was just what I needed for a quick breakfast, but I opted to eat elsewhere for other meals.
Facilities
8.0
The facilities were great and met my needs during my stay.
great location
limited dining options
Craig
United States,
January
2024
7.0/10
Staying in a hotel room felt like enjoying the comfort of my own luxurious downtown apartment. The room was incredibly warm, and despite trying, I couldn't get the air conditioning to work. However, it was very spacious and well-appointed, though it can get busy, so calling ahead to reserve a table is a good idea.
Rooms
7.0
The room was incredibly warm and despite trying, I couldn't get the air conditioning to work. However, it was very spacious and well-appointed.
Service
9.0
The service was exceptional, with the staff being attentive, friendly, and helpful. Their pre-visit communication was excellent, and they even made arrangements with the security team to assist us with checking in.
Location
9.0
The location was excellent, within walking distance of Tiergarten, Checkpoint Charlie, Unter den Linden, and the Museum Island precinct. It was also minutes away from U-Bahn lines, making it very convenient for exploring the city.
Dining
5.0
The dining experience was a joke; it's better to avoid it and explore the many bakeries and restaurants close by. The rooftop room was lovely, but the offerings were fairly insubstantial.
Facilities
6.0
The hotel had various facilities available, but they were fairly basic. However, the proximity to the metro station and shopping areas was convenient.
Great location
Poor dining options
George
United Kingdom,
September
2023
7.6/10
The hotel provided a spacious suite, but not as well-furnished as expected. The service was top-notch, with attentive staff who went above and beyond to accommodate us. The location was ideal, central to major landmarks and easily accessible. The dining experience was not included, and the facilities were well-kept.
Rooms
7.0
The suite was spacious but not as nicely-furnished as I had hoped.
Service
9.0
The service was beyond top class, with staff being friendly and attentive.
Location
9.0
The hotel's location was fantastic for sightseeing and convenient for exploring the city.
Dining
5.0
Dining was not included, and for the price, it wasn't really worth it.
Facilities
8.0
The hotel's facilities were well-maintained.
great location
average room
John
United Kingdom,
July
2023
7.6/10
The hotel is located near Check Point Charlie, many bars, restaurants, and shopping. The rooms, though a bit old, are very clean and very comfortable, with ample space for 3 people. The service was efficient and they even provided an extra lamp, but lacked in hospitality. Situated between two subway lines, the U2 and U6, the hotel is perfect for shopping and access to tourist sites. The dining experience was good in terms of quality, but the availability was not well communicated. The facilities are satisfactory overall.
Rooms
8.0
The rooms are a little old but very clean and very comfortable, with plenty of space for 3 people.
Service
7.0
The service was efficient, and they provided an extra lamp, though lacking in hospitality.
Location
9.0
The hotel is centrally located near Check Point Charlie, offering easy access to bars, restaurants, and shopping.
Dining
7.0
The dining quality is good with fresh ingredients, but communication about availability could be improved.
Facilities
7.0
The facilities meet basic needs, though no extra details were provided.
Jake
United States,
April
2023
8.6/10
This hotel offers an excellent location with spacious rooms and a view above the roofs of Berlin. The breakfast buffet is of high quality and the rooms are cleaned daily. The well-fitted bathroom and separate toilet were a nice touch. The staff is knowledgeable and attended to our requests promptly, making our stay very pleasant.
Rooms
9.0
The rooms were clean, comfortable, and ready for us. The bathroom was of high quality.
Service
9.0
The staff was very helpful, super friendly, and flexible in accommodating our needs.
Location
10.0
The hotel's location is excellent, right near the best Christmas markets and major sights of Berlin. Everything is easily accessible from here.
Dining
7.0
Although the dining options were a bit expensive, we found the experience worth trying, especially for the excellent view.
Facilities
8.0
The hotel offers great facilities to enhance your stay.
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